Security FAQ
Date last revised: February 15, 2017
Why does MyB need my login information?
We need your My Mercedes Electric username and password to periodically download vehicle information from My Mercedes Electric. By performing this download on our servers and sending data to the mobile apps only when vehicle information has changed we preserve mobile device battery life.
How secure is my login information I store in MyB?
Your login username and password are stored securely in Google Cloud Datastore (https://cloud.google.com/security/encryption-at-rest/default-encryption/). In addition to Google’s multilayer security your password is additionally encrypted with AES-256. We only store the information needed to operate MyB.
How can I increase the security of my login information?
You can increase the security of your login information by using a unique password for My Mercedes Electric. In the unlikely event that your password is compromised a unique password prevents those who know your password from using it to gain access to other sites.
How can I close my MyB Account?
To close your MyB account send an email to support@surprisinglynormal.com asking to be removed from MyB. We will verify your account before deleting your information.
Note
The structure and language of this Security FAQ is based on Mint’s Security FAQ (https://www.mint.com/how-mint-works/security).